What issues can create an requirement for Telecoms Auditing?
- Billing data is complex and requires detailed knowledge.
- Auditing and validating takes time and resources.
- Telecoms carriers don't raise over-billing or savings initiatives.
- Account Auditing is often placed in “too hard basket”.
- Incorrect billing is entrenched in billing systems and evident on bespoke pricing plans.
- Mergers, moves and company acquisitions.
How does The Full Circle Group tackle Telecoms Auditing?
- Review Billing Data and Invoices.
- Each and Every Call is Validated.
- Remove Billing Errors.
- Identify Historical Overcharges.
- Submit Retrospective Claims.
- Ensure Payment of Account Credits.
What are the Benefits of Telecoms Auditing?
- Remove ongoing errors and reduce outgoings.
- Credits can be 6-18% of total spend.
- Reclaim credits for all over payments.
- Reviews can stretch back into the past, facilitating sizable retrospective claims.
- Remove low value-add activities from your organisation.
To discuss Telecoms Auditing for your organisation, please contact The Full Circle Group by telephone on 1800 458 663 or by email service@fullcirclegroup.com.au.

