news and events

The Full Circle Group to be acquired by JCurve Solutions (ASX: JCS)

We are pleased to announce that The Full Circle Group (‘FCG’) has entered into a Heads of Agreement to be acquired by leading Cloud Solutions Company, JCurve Solutions (‘JCS’).
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7 Things The Telcos Just Don’t Want You To Know

The Full Circle Group has been fighting against dirty telco tricks, tactics and practices for nearly a decade and believes that if the same behaviours of the nation’s carriers were carried out by the banks or the supermarkets, the regulators would fight them hard and the public outrage would be palpable.
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Telco Procurement – Cradle to the Grave for Hardware

We all understand that telecommunications is an integral part of any organisation. Yet its lifecycle is generally not that well integrated into a business. Telecommunications for the most part comprises 3 elements: (i) a monthly service or access charge, (ii) costs for usage on a PAYG or inclusionary basis and (iii) a cost for hardware that enables you to access the service layer.
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Full Circle tells Sydney Morning Herald that Telstra Customers are to pay 500% More

Telstra has begun notifying business travellers among its 15.3 million mobile subscribers about changes to international roaming rates. A closer inspection of the new price schedule reveals that from March 24, globetrotters will be billed between 100 per cent and 500 per cent extra whenever they accept international calls in more than 180 countries worldwide.
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What's your telco strategy?

It’s 2014, a year where we should expect the pace and change of technology and telecommunications to continue unabated. Against the backdrop of this rapid-fire change and amplified influence, global telecom spend is increasing, as is business spend on telecommunication services. Yet we remain staggered that most of the organisations we speak to do not have an experienced or knowledgeable telecoms manager and virtually none have a robust answer to this simple question: What is your telecoms strategy?
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Trade rules could lead to lower mobile roaming rates

The Australian Financial Review: Tony Simmons, provides Full Circle Telco Analytics insights into Global Romaing. Australian regulators have fallen short of requiring telcos to reduce costs, but introduced new rules this year requiring mobile networks to alert customers in a foreign country of the rates they will be charged.
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Full Circle’s stunning finding: 3 in 5 business PSTN lines are idle

A telco industry already struggling with PSTN revenue declines could face further threats waiting in the wings – from inexorably shifting fixed-line usage patterns amongst business customers. That’s the message from new research from telco expense management specialist the Full Circle Group, which used big data analytics to draw out some alarming trends from hundreds of thousands of Australian PSTN lines and almost twenty million calls across the last six years.
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Full Circle knocks Apple and the new iPhone off the Front Page of Communications Day

Full Circle’s stunning finding: 3 in 5 business PSTN lines are idle A telco industry already struggling with PSTN revenue declines could face further threats waiting in the wings – from inexorably shifting fixed-line usage patterns amongst business customers.
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Full Circle Fixed Line Report

Australia's fixed line network is dwindling. We've surveyed the data from • 388,000 PSTN services – a statistically significant number of services • 6 years of permissible billing data and information • $16,900,000 of annual call costs and service charges for PSTN lines. • 18,347,963 individually surveyed and categorised phone calls To show exactly what the trends are and the results are staggering.
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Value over data: Vodafone's bid to redefine 'premium'

Tony Simmons, Managing Director of Full Circle, gives his insights into whether Vodafone's new RED plans represent good value, or miss the mark.
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Charting the collapse of Kogan mobile

Telstra flexes its muscle as wholesale aggregator goes into administration. Tony Simmons from The Full Circle Group, provides expert analysis on why it happened and who's impacted.
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Global Roaming Rethink - Vodafone seems to think so

Vodafone has introduced some global roaming rules and charges designed to curtail roaming bill shock. Is it a case of to little too late, or a smarter approach to a global network?
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An end to telco bill shock?

Tony Simmons provides comments to Business Spectator on why bill shock may not be a problem in the future.
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Optus' new charm offensive

Full Circle examines whether Optus' desire to become a customer driven organisation is possible or a pipe-dream.
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Kogan's MVNO in Court - Tony Simmons of The Full Circle Group comments for Business Spectator

Tony Simmons provides the background to legal disputes between wholesalers, MVNOs and Consumers
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Full Circle Comments on Kogan's telco growing pains

Has Kogan burnt too many customers (and his reputation) by cutting off `Unlimited` plan customers?
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Doubts on push to cut roaming costs

Fairfax Media gets Tony Simmons' expert opinion of global roaming costs and government policy.
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A 4G bill shock warning for enterprises

Tony Simmons writes about how operating systems upgrades (and 4G) are causing companies cost headaches.
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Cracking down on telco billing bungles - Technology Spectator

We estimates that 0.03% of Australia's GDP is telcos over-charging their customers, or $480M a year.
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Time for sensible telco prices - Technology Spectator

The telco pricing regime in Australia needs an overhaul because it is antiquated
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Make telco bundles extinct

Are telco pricing bundles now a help, or a hindrance. Do they represent good value for money?
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Busting the wifi lockdown

Where will we all be when wifi is cheap and fast?
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June 2012 - Newsletter - TEMS

The latest smart advice and information to manage your telco expenses and bills
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The end of telco monopoly

Changes in software, hardware and bandwidth are changing the playing field, and who gets to play.
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An NBN blindside for our telcos

Will the NBN encourage a push to build industry carriers and how will Telstra and Optus react?
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Telco billing data ? waste of space or Business Intelligence gold?

Tony Simmons looks at Business Intelligence from TEMS with the Tech Spectator
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Building the perfect telco strategy

FCG Advises Technology Spectator
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Technology Spectator - Separating telco facts from fiction

Are The Latest Myths in Telecommunications True? We use actual data to confirm or bust them.
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Global roaming or global rip-off?

Technology Spectator - 6 March 2012
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Technology Spectator - NBN Co's failed competition promise

By Tony Simmons, Managing Director, The Full Circle Group
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A tough year ahead? Don't roll the dice on your telecommunications spend.

Our first cost savings newsletter for 2012
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Global Roaming Costs Spiralling

A Communications Day interview with Tony Simmons, Managing Director, Full Circle.
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The sneaky SMS: 12 per cent of all mobile phone costs are created by staff sending SMS

Australian Anthill Profiles Full Circle's Review of SMS costs for Australian Business.
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SMS at $1000 per megabyte too expensive for business

Businesses are wasting a fortune by allowing their employees to use SMS texting on corporate mobile phones.
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Want to reduce costs quickly? Target International Calls.

Businesses that fail to adpat to changing market conditions, or new technolgy, pay a hefty price
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What is SMS Costing Me and My Business?

Did you realise that using SMS is costing you over $1,000 per megabyte?
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Full CIrcle in Comms Day - April 2011

Transparency is needed on telecommunications pricing.
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Full Circle in my Business

10 ways to trim telco costs - as appeared in MyBusiness e-news March 14, 2011
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Is your telephone carrier ripping you off?

The hidden rules of telco pricing [Part 1]
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Full Circle, Telecoms, Lower Costs

FCG findings reviewed in computerworld
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Full Circle in CFO World

Shaving telecom costs through usage changes
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TOP 10 Telecommunication Cost Saving Initiatives For Business

Across all of our business clients, what is the top 10 most effective telecommunications cost saving activities?
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NBN - PT 2 Anthill Magazine - Will the NBN simply involve one monopoly supplanting another?

In this follow up essay, Tony Simmons looks at the solutions for an NBN competition framework.
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NBN Opinion in Australian Anthill Magazine

In this first of two parts, Tony Simmons argues that the NBN can at last bring to Australian telecommunications a genuine opportunity for competition and growth? provided we learn from past.
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Full Circle in Australian Anthill Magazine

Hello! You've reached someone's voicemail? again
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Full Circle in MyBusiness Magazine - How You Phone

Key points to know for any business as published in MyBusiness Magazine
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Full Circle Study in BRW - Talk could be cheaper

BRW uses extracts from Full Circle's Telecoms Study for business & BRW Readers
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IT NEWS - Revealed: How companies spend on telco services - 7 Sept 2010

Corporate phone policies abused?
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Full Circle study featured in Communications Day / Commsday.com - 7 September 2010

Business can save money by focussing on weekend use and voicemail
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Stats That Matter - An Extensive Study Into Business Telecommunications

There are many cost implications for how business uses and pays for telecommunications.
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Telecommunications In Australia

The views of The Full Circle Group are shared by BRW to its readers
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What's More Important - NBN or Competition?

We assess the benefits of an NBN in the absence of effective competition policy
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NBN – Genuine Opportunity

The NBN is a generational opportunity to create competition in telecommunications and foster true innovation.
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NBN – Deregulation Begins Now

The Full Circle Group has released a series of thought provoking articles about the future of telecommunications in Australia.
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Telecommunications billing errors costing Australians dearly

Australian consumers and businesses are being billed for calls they should never have made.
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Get Mobile Spending Under Control - Smartcompany

Spring is here and there's no better time to give your business a good, old-fashioned spring clean.
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Clorox and Full Circle

Full Circle has successfully completed a mobile telecommuncations tender for Clorox.
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Bill Savings Still A Key Issue

Paul Budde puts Full Circle to the test.
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Our software gains recognition

The Full Circle Group has become a finalist for the ZDNet Australia & CeBIT Emerging Innovation Award 2009.
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Full Circle an Innovation Leader

See Tony Simmons, Managing Director of Full Circle, discuss innovation and Telecommunication Expense Reduction Services at CeBIT 2009:
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Communications Day 21 May 2009 - Full Cirlce Group

Melbourne-based Full Circle has become a finalist for the CeBIT Entrepreneurial Excellence Awards 2009
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Benchmark Creation Software unearths suprising trends

The Full Circle Group has discovered some counter-intuitive results amongst its business client base, believing that the global financial crisis is most likely behind the surprising trends.
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Analysis Software Re-Launched

The Full Circle Group has launched it's software platform.
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Communication Chaos - REX in-flight magazine

Sifting through complex telecommunications options is frustrating for time poor businesses, but there are some simple strategies to make it easier.
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Is There a Future For Hardware Bundling?

The ACCC may finally bring down the hammer on Telco Hardware Bundling Deals, such as those with PABX, Plasma, Photocopiers and other office equipment.
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10 ways to kill your telco costs

Look after the cents and the dollars will look after themselves.
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The Right Mobile Phone for You

Work out what you need to avoid paying for unused features
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Going overseas can be an expensive call

Mobile phones are essential but that doesn’t mean you should pay huge charges when venturing abroad
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Hanging up on telco costs

Finding a phone and internet plan that fits your calling habits can give you more cash in your wallet
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DYNAMIC BUSINESS - Updating Your Phone System

Talk is cheap - Save time and money with a communications overhaul
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Full Circle in FINANCIAL REVIEW - We're paying $1 billion too much.

For many of us, shopping around for the best mobile phone deal is about as appealing as a visit to the dentist.
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THE ADVERTISER - Big Savings For Those Who Really Know Their Telco Needs

There are specialists in selecting phone and internet plans that best fit a company but business owners can also do their own homework.
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FINANCIAL REVIEW - Save A Bundle On Your Phone

We all want to save money and one way of doing this is to place all our phone and internet accounts with the one provider. But it doesn't always work out cheaper.
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Full Circle Advice in THE AGE - If the cap fits.

Capped call plans for mobiles can represent terrific value but only if they're carefully managed.
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